For serial number programs you may download only if you bought direct from Adobe -Log in to your Adobe account and click this link https://account.adobe.com/products --IF a download is available there will be a Download button under the program name ---as always, write the serial number in a text file AND copy that text file and the ---download file(s) to an external drive (or two) to be sure you always have what you need ---since Adobe DOES sometimes remove very old downloads from their file server -if you did not buy direct from Adobe you must find your original install -if you have an Education or volume license you MUST use your original media --the link for an Education or volume license download is not available at all -if you bought a disc and don't have a drive you will need to buy an external USB drive -if you bought and lost a CD/DVD disc Adobe does not provide a replacement -if you bought a download from a 3rd party vendor you will need to contact that vendor   ... View more

This may help -https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs ... View more

Why would you expect Adobe (or any company) to publicly give hackers a 'start' to steal information?   I personally don't want Adobe (or any company) to publicly provide very private information ... View more

What happens when you go here? To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html ... View more

I think that is a VERY good thing... it is hard enough now to do an Internet search and know if the results are real or not, add fake videos to that and finding the truth is even harder ... View more

Those are project files, not sound/video media files... and I have NO idea how much work is 'ongoing' inside a project file... so you might try a new project and have everything on your SSD to see if that helps ... View more

You need to ask program questions in the forum for the program you are using To ask in the forum for your program please start at https://community.adobe.com/ Moving from Using the Community (which is about the forums) to the Account forum   This is a public forum, only you can cancel To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html ... View more

You need to ask program questions in the forum for the program you are using To ask in the forum for your program please start at https://community.adobe.com/ Moving from Using the Community (which is about the forums) to the correct forum ... View more

Two ideas that MAY work to install and/or run old programs in Windows 10 or Windows 11 -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window -and/or select Run as Administrator to assign FULL Windows permissions -also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html ... View more

I have an OLD saved link that may (or may not) help Green-Pink-Purple video https://helpx.adobe.com/premiere-pro/kb/green-purple-streaks-premiere-pro.html   The only solution I know of is a video driver update/change - especially if there has been a Windows update ... View more

Two ideas that MAY work to install and/or run old programs in Windows 10 or Windows 11 -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window -and/or select Run as Administrator to assign FULL Windows permissions -also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html ... View more

Use for what?   View the MINIMUM for each program here https://helpx.adobe.com/creative-cloud/system-requirements.html ... View more

And here is the link to that forum Premiere Pro (Beta) - Adobe Community ... View more

>GPU: NVIDIA GeForce RTX 3080   Be sure you use the studio driver, not the gaming driver nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us ... View more

You need to ask program questions in the forum for the program you are using To ask in the forum for your program please start at https://community.adobe.com/ Moving from Using the Community (which is about the forums) to the Account forum ... View more

Do not count on Windows to be fully up to date when it comes to device drivers Go to the vendor site to be sure you have an updated driver for your graphic adapter Also check (copied link) https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html . nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us -for all Adobe programs use the STUDIO driver, not the GAMING driver -To achieve the highest level of reliability, Studio Drivers undergo extensive -testing against multi-app creator workflows and multiple revisions of the top -creative applications from Adobe to Autodesk and beyond . For a laptop you MAY also need to check for a laptop specific nVidia driver -SOME laptops require an approved driver from the laptop company, not nVidia . AMD/ATI Driver https://www.amd.com/en/support . Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/ ... View more

If you are talking about a serial number (6 groups of 4 numbers) you may not use a serial number that belongs to someone else without doing an official transfer   Transfer (selling or giving your software away) https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html -you may NOT sell or transfer an Education serial number -you also may NOT sell/transfer if you used a program as the basis to buy an upgrade at a reduced price ... View more

My Windows computer did a restart yesterday due to a Microsoft update... has your computer updated?   If yes... read below Do not count on Windows to be fully up to date when it comes to device drivers Go to the vendor site to be sure you have an updated driver for your graphic adapter Also check (copied link) https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html . nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us -for all Adobe programs use the STUDIO driver, not the GAMING driver -To achieve the highest level of reliability, Studio Drivers undergo extensive -testing against multi-app creator workflows and multiple revisions of the top -creative applications from Adobe to Autodesk and beyond . If you have a laptop you MAY also need to check for a laptop specific nVidia driver -SOME laptops require an approved driver from the laptop company, not nVidia . AMD/ATI Driver https://www.amd.com/en/support . Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/ ... View more

What message do you get when you try to open an old project in the version you have?   Does the project open at all?   The 'general' advice I have seen here is to complete a project in the version used to create the project, since backward compatibility is 'usually' not possible ... View more

What do you see for your account at https://account.adobe.com/   If you do not have a subscription contact the fraud number for your credit card ... View more

Some Tutorials to help you get started... I have saved these links as I see them in messages, so you will need to click and view to find ones that will work for you . https://www.adobe.com/learn?locale=en&learnIn=1 https://helpx.adobe.com/creative-cloud/view-all-tutorials.html https://helpx.adobe.com/premiere-pro/get-started.html https://helpx.adobe.com/premiere-pro/user-guide.html https://helpx.adobe.com/premiere-pro/tutorials.html https://helpx.adobe.com/support/premiere-pro.html https://helpx.adobe.com/premiere-pro/view-all-tutorials.html https://adobevideotraining.com/premiere-pro/introductory-courses/ https://community.adobe.com/t5/premiere-pro/premiere-pro-tutorial/td-p/10974406?page=1 https://community.adobe.com/t5/video-lounge/tips-amp-tricks-to-become-a-premiere-pro-power-user-with-abba-shapiro/td-p/10900149?page=1 https://community.adobe.com/t5/video-lounge/video-series-real-premiere-pro-secrets-by-cut-to-the-point/td-p/10900176?page=1 https://community.adobe.com/t5/video-lounge/podcast-art-of-the-cut-coup-53-editor-walter-murch-ace/td-p/10887889?page=1 https://helpx.adobe.com/premiere-pro/how-to/premiere-pro-nesting-sequence-cc.html https://community.adobe.com/t5/video-lounge-discussions/premiere-pro-effects-explained-for-beginners/td-p/12626342 https://community.adobe.com/t5/premiere-pro-discussions/faq-editing-terminology-and-getting-help-with-premiere-pro/td-p/12727667 https://community.adobe.com/t5/premiere-pro-discussions/faq-delivering-videos-for-all-screen-formats/td-p/12777989 https://community.adobe.com/t5/video-lounge-discussions/foundations-of-video-the-art-of-editing/td-p/12807950 https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-create-a-countdown-widget-in-premiere-pro/td-p/13863337 ... View more

For account help see employee Rikk Flohr's 1st reply in this message from 2-19-25 https://community.adobe.com/t5/account-payment-plan-discussions/cancelei-plano-por-engano/td-p/15163767 ... View more

What is 'tr' for a country? ... View more

What do you see for your account at https://account.adobe.com/ - was it really cancelled? ... View more

Added to what Steve said about right click... when you right click you MAY also need to select a compatibility mode to make that old program run in Win 11 ... View more

When you post a question you always need to tell the Adobe program you are using There are MANY programs in a full subscription, plus other non-subscription programs Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum ... View more

nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us -for all Adobe programs use the STUDIO driver, not the GAMING driver ... View more

Do not count on Windows to be fully up to date when it comes to device drivers Go to the vendor site to be sure you have an updated driver for your graphic adapter Also check (copied link) https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html . nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us -for all Adobe programs use the STUDIO driver, not the GAMING driver -To achieve the highest level of reliability, Studio Drivers undergo extensive -testing against multi-app creator workflows and multiple revisions of the top -creative applications from Adobe to Autodesk and beyond . If you have a laptop you MAY also need to check for a laptop specific nVidia driver -SOME laptops require an approved driver from the laptop company, not nVidia . AMD/ATI Driver https://www.amd.com/en/support . Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/ ... View more

Good that converting to CFR fixed your editing problem   Also, depending on your camera (camera or cell phone?) you may be able to change your recording options so your video is CFR when created ... View more

What I do in version 2021   set CTI (Current Time Indicator) where you wish to cut -hover mouse and click the Sissor icon -may then right click and ripple deleted everything to left or right of the cut -OR set another cut point and ripple delete between the two cut points NOTE - I say ripple delete, the actual option is 'Delete and Close Gap' ... View more