When you buy from Google you must deal with Google for account issues ... View more

https://www.tech-crawl.com/collections/adobe-non-profit-licensing-church-charity or https://helpx.adobe.com/enterprise/using/non-profit.html ... View more

You are allowed 2 activations... if you did not DE-activate previous installs you may not proceed   For serial number programs you may download only if you bought direct from Adobe -Log in to your Adobe account and click this link https://account.adobe.com/products --IF a download is available there will be a Download button under the program name ---as always, write the serial number in a text file AND copy that text file and the ---download file(s) to an external drive (or two) to be sure you always have what you need ---since Adobe DOES sometimes remove very old downloads from their file server -if you did not buy direct from Adobe you must find your original install -if you have an Education or volume license you MUST use your original media --the link for an Education or volume license download is not available at all -if you bought a disc and don't have a drive you will need to buy an external USB drive -if you bought and lost a CD/DVD disc Adobe does not provide a replacement -if you bought a download from a 3rd party vendor you will need to contact that vendor ... View more

This is a public forum, not Adobe suppport... others users here can't see your account of provide help   What do you see for your account at https://account.adobe.com/   https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html -or contact your credit card company or bank if you think your card account was stolen ... View more

My motherboard https://www.amazon.com/ASUS-Prime-Z490-P/dp/B07ZT3F95V/ automatically disabled the Intel video function   You MAY need to go into BIOS to disable the Intel video function with your motherboard Use BIOS https://community.adobe.com/t5/Premiere-Pro/quot-could-not-find-any-capable-video-play-modules-quot-error/td-p/4270497 to select a display adapter ... View more

Another list is at  https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html ... View more

Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/ ... View more

You need to ask program questions in the forum for the program you are using To ask in the forum for your program please start at https://community.adobe.com/ Moving from Using the Community (which is about the forums) to the P-Elements forum ... View more

You need to ask program questions in the forum for the program you are using To ask in the forum for your program please start at https://community.adobe.com/ Moving from Using the Community (which is about the forums) to the Account forum   To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html ... View more

This is a public forum, not Adobe support... other users may not see your account For account help see employee Rikk Flohr's 1st reply in this message from 2-19-25 which includes the information on how to bypass the chatbot and talk to a human https://community.adobe.com/t5/account-payment-plan-discussions/cancelei-plano-por-engano/td-p/15163767 ... View more

This is a public forum, not Adobe support... other users may not see your account For account help see employee Rikk Flohr's 1st reply in this message from 2-19-25 which includes the information on how to bypass the chatbot and talk to a human https://community.adobe.com/t5/account-payment-plan-discussions/cancelei-plano-por-engano/td-p/15163767 ... View more

I don't know if anyone can help, but This is a public forum, not Adobe support... other users may not see your account For account help see employee Rikk Flohr's 1st reply in this message from 2-19-25 which includes the information on how to bypass the chatbot and talk to a human https://community.adobe.com/t5/account-payment-plan-discussions/cancelei-plano-por-engano/td-p/15163767 ... View more

You need to ask program questions in the forum for the program you are using To ask in the forum for your program please start at https://community.adobe.com/ Moving from Using the Community (which is about the forums) to the correct forum ... View more

For account help see employee Rikk Flohr's 1st reply in this message from 2-19-25 which includes the information on how to bypass the chatbot and talk to a human https://community.adobe.com/t5/account-payment-plan-discussions/cancelei-plano-por-engano/td-p/15163767 ... View more

Did you buy a dual install DVD... such as from Amazon... or did you buy the single install via download? ... View more

You need to ask program questions in the forum for the program you are using To ask in the forum for your program please start at https://community.adobe.com/ Moving from Using the Community (which is about the forums) to the Indesign forum ... View more

When you post a question you always need to tell the Adobe program you are using There are MANY programs in a full subscription, plus other non-subscription programs Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum ... View more

What do you see for your account at https://account.adobe.com/ - does that show that you cancelled?   Did you do this To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html   Do you have an email verifying that you cancelled? ... View more

You may also change the settings in the manager program to NOT delete a previous version when updating   Adobe now offers the current and ONE older version via the online program manager... go to this link to see SEVERAL pictures of how to see the older versions, and a warning about having the download manager set to keep or delete older versions when doing an update . https://community.adobe.com/t5/premiere-pro-discussions/direct-links-to-download-premiere-pro-2023/m-p/15243545 ... View more

For anyone else reading this . Please read everything so you know what you are doing BEFORE you buy a subscription or start a trial... the link below has the information you need . If you buy a HIGHER COST Monthly subscription you may cancel at any time without a fee... when you buy an Annual subscription with Monthly payments, and you do not cancel in NO MORE than 14 days from the start of your subscription, you pay 1/2 of the remaining time if you cancel early... you also need to keep track of your annual renewal date, so you may cancel after your 12th payment, before your subscription renews and you start a new one year subscription... RENEWAL IS AUTOMATIC UNTIL YOU CANCEL . https://community.adobe.com/t5/account-payment-plan-discussions/cancellation-charges-surely-this-isn-t-legal/td-p/14848739 ... View more

Code 113 https://community.adobe.com/t5/download-install-discussions/unable-to-reach-adobe-servers-while-installing-or-updating-adobe-apps/td-p/14667078 may help ... View more

I'm retired, so I no longer to to an office... but when I'm out shopping (US, different in other countries) I sometimes see women showing a lot more than what is that picture... in the summer some women wear what I would classify as a two piece swimsuit top when they go shopping (grocery store, etc) or a thin shirt with no bra and 'pokies' making bumps in the shirt... oh well, just the way US culture is today ... View more

You need to ask program questions in the forum for the program you are using To ask in the forum for your program please start at https://community.adobe.com/ Moving from Using the Community (which is about the forums) to the correct forum ... View more

This is a public forum, not Adobe support... other users can't see or help with your account   If you are using the Opera browser switch to something else... Opera doesn't work   For account help see employee Rikk Flohr's 1st reply in this message from 2-19-25 which includes the information on how to bypass the chatbot and talk to a human https://community.adobe.com/t5/account-payment-plan-discussions/cancelei-plano-por-engano/td-p/15163767 ... View more

https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html -or contact your credit card company or bank if you think your account was stolen ... View more

This is a public forum, not Adobe support... other users can't see your account   >have no idea which email address was used    I don't think anyone, even an Adobe employee, is going to be able to help if you didn't keep a record of what you did   be VERY careful to insure that any private messages are from an Adobe employee, not a scammer -click for more information about scammers https://tinyurl.com/10791730 ... View more